Caddy Bay Collection uses USPS and Fedex as standard shipping methods. All shipping rates will be calculated during checkout. While we make our utmost effort to get all orders shipped within 1 business day, some orders may take up to 2 due to our quality control center, excluding holidays and weekends, which ensures our customers constantly receive a quality product. Purchases made after 1:00 pm PST will not be shipped out until the next business day. If you order after 1:00 pm PST on a Friday, your order will likely be shipped out on the following Monday.
All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. There could be a slight chance that you will not get charged VAT or duties, however if you do get charged, we are not responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your local customs office for more information.
Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
If you would like your order to arrive at its destination by a specific date, please keep in mind that non-personalized orders require 1-2 days and personalized orders require 3-5 days to be processed and we do not ship on Saturdays, Sundays, and Holidays.
VALENTINE'S SHIPPING CUT-OFF DATE (to arrive BEFORE 2/14/20)
Standard Shipping - February 2
3 Day Express - February 4
2 Day Express - February 8